Privacy Policy – Vishnu Pumps

Who we are

Our website address is: https://vishnupumps.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address may be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

At Vishnu Pumps, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the details you share with us when you visit our website or make a purchase.

1. Information We Collect

Personal details: Name, phone number, billing/shipping address, email ID.
Order details: Products purchased, payment method, and order history.
Technical data: IP address, browser type, and device information for website analytics.

2. How We Use Your Information

To process and deliver your orders.
To communicate with you regarding your purchase, delivery, or service requests.
To send promotional offers, only if you have opted in.
To improve our website, customer experience, and services.

3. Sharing of Information

We do not sell or rent your personal data.
We may share details only with:

Trusted partners (e.g., courier/delivery services, payment gateways).
Legal authorities, if required by law.

4. Data Security

We use secure servers, encryption, and access controls to safeguard your personal data. However, no online platform can guarantee 100% security, so we recommend using strong passwords and keeping your account details confidential.

5. Cookies

Our website uses cookies to improve browsing and provide a personalized shopping experience. You can disable cookies in your browser, but some features may not work properly.